Learn, Make, Teach.

Category: Better Questions (Page 4 of 4)

Posts that originally appeared in the Better Questions email newsletter.

Slack In The Rope

This post was originally an email sent to the Better Questions Email List. For more like it, please sign up – it’s free.


Is there slack in my rope?


Here’s something that is sometimes hard to remember:

Maximal is not optimal.

Imagine, if you will, a highway.

Really picture the flow of cars down this highway…

Fast ones, slow ones, tractor trailer trucks, sedans…

All speeding along.

If we’re checking out this highway in the early afternoon, we might see a smattering of cars.

Not too many, everyone moving at their own pace, perfectly content.

This highway is not at capacity.

We are not maximizing the number of cars on the highway, despite how happy everyone is.

Now, imagine we come back and check out this highway in the middle of rush hour.

A very different picture:

Cars stuck in gridlock, beeping and honking, crawling along.

No one’s particularly happy. In fact, scowls are the order of the day.

In this case, we are maximizing the number of cars on the highway…

But we still aren’t at optimal capacity, because no one’s going anywhere.

In both instances, the highway’s throughput – the rate at which cars get to where they want to go – is lower than it should be.

In the early afternoon, throughput is down because the number of cars is too low.

During rush hour, the number of cars is way up – but throughput is still down, due to congestion.

Thus:

Maximal is not optimal.

Let’s put this another way:

Any system that is operating at maximum capacity is not operating at it’s best.

This is a hard one to swallow.

Imagine your calendar.

Let’s say I want to optimize your productivity – help you get as much done as you can within the allotted time.

One approach might be to maximize the amount of tasks you do.

I could fill up every available moment of your schedule. Every single white space on your calendar, filled up.

By doing so, I’m guaranteeing you will complete the most tasks possible…

Right?

Unfortunately (or fortunately, if you care at all about quality of life), this is not the case.

Because as the week goes on, you will become more and more burnt out…

More and more tired…

More and more stressed…

And your productivity will decline.

Pretty soon, you’ll be lucky if you’re staying upright at your desk, much less getting anything done.

Maximal is not optimal.

Adding any more tasks to your schedule results in diminishing returns – a reduction of throughput.

So, very often, when I work with people who want to improve their productivity, I achieve almost immediate results by…

Taking things off their calendar.

Just like the highway has the optimal throughput by finding the sweet spot between more cars and less cars…

We find the sweet spot in our work by balancing more with less, and work with rest.

One final metaphor:

Imagine you are climbing a mountain.

It’s steep. You’re miles up.

Everywhere around you is wind, and jagged rocks, and ice, and death.

You scan for the next hand hold; you can feel the strain in your forearm.

Your muscles are tiring. They’re screaming as the lactic acid builds, and builds, your entire bodyweight balanced on a few tiny fingertips…

But you see noting.

No hold.

No crevice.

A dead end.

And at that very moment of realization, you feel your fingertips slip away…

And the mountain begins to recede into the sky.

You are falling.

Certainly to your death, were it not for…

The rope.

The rope you tied around your waist.

Ask yourself now, as you fall…

Ask yourself the only question that matters:

Is there slack in my rope?

-Dan


Some Cool Stuff For You To Read:

I wrote a blog post about creativity – and why certain ideas are your responsibility, even now. Read it, then go make a bunch of shit and share it with me.

Do you like cool, creepy old woodcuts? Of course you do. Here are some incredible ones: The Drolatic Dreams of Pantagruel.

Have a good week.

Just Perfect

Content Warning: This email includes a fairly well-known but still-disturbing photo of a malnourished child, as well as some brief mention of suicide. If that is not your thing, you might want to skip this one.

This post was originally an email sent to the Better Questions Email List. For more like it, please sign up – it’s free.


Is this Just Perfect?


I was scrolling through Twitter recently…

(you follow me on Twitter, don’t you?)

…and came across a tweet that made me stop and think.

A tweet claiming that Kevin Carter, who took a famous photo depicting a young person in the Sudan, was driven to suicide by the inherent cruelty of his act.
A famous photo of a child starving in the Sudan, shadowed by a waiting vulture.
The tweet and photo in question.

How incredible, I thought.

How sad, I thought.

What an ending, I thought. Lands like a ton of bricks.

I was about to scroll on, but instead I paused for a moment.

Something felt….

Wrong.

You may have this feeling yourself, as you scroll through the internet nowadays. It’s a very distinct sensation.

I felt like I was being played.

But I didn’t know why.

I went back and examined the tweet again. I thought about it for a bit.

I wasn’t familiar with the story, so that wasn’t it; I had no foreknowledge or background to pull on.

The story itself seemed almost…perfect.

Like a zen koan depicting man’s inhumanity to man, the callousness of modern media, and the devastating effects of success.

Suddenly, it struck me – and I knew why I felt like I was being played.

So I did what every good internet sleuth does:

I googled it.

The first result for the name “Kevin Carter” is Wikipedia:

“Carter shot an image of what appeared to be a little girl, fallen to the ground from hunger, while a vulture lurked on the ground nearby. He told Silva he was shocked by the situation he had just photographed, and had chased the vulture away. A few minutes later, Carter and Silva boarded a small UN plane and left Ayod for Kongor.

Sold to The New York Times, the photograph first appeared on 26 March 1993, and syndicated worldwide. Hundreds of people contacted the newspaper to ask the fate of the girl. The paper said that according to Carter, “she recovered enough to resume her trek after the vulture was chased away” but that it was unknown whether she reached the UN food center.

In April 1994, the photograph won the Pulitzer Prize for Feature Photography.

In 2011, the child’s father revealed the child was actually a boy, Kong Nyong, and had been taken care of by the UN food aid station. Nyong had died four years prior, c. 2007, of “fevers”, according to his family.”

While Carter did commit suicide in 1994, his suicide note mainly spoke about money troubles and:

“…the vivid memories of killings & corpses & anger & pain … of starving or wounded children, of trigger-happy madmen, often police, of killer executioners”.

I moved on to Googling “Kevin Carter” and “Two Vultures” to try and source the quote that supposedly sent Carter into a depressive spiral.

But I could find no original source for this quote anywhere…

Only more tweets and a few blog posts repeating the same story, nearly verbatim.

All cited the source as a “call-in show,” but don’t bother to name it, or whether it was on TV or radio, the network, etc.

So, let’s recap:

  • Kevin Carter did, in fact, take this photo.
  • This is a picture of a little boy, not a little girl.
  • Carter reportedly scared the vulture away after taking the photo.
  • The child lived.
  • Carter DID kill himself, but over money troubles and accumulated stress from his job.
  • I could find no record of the “call-in show” or the “two vultures” comment, other than in various social media posts.

I think we can safely pronounce this story Complete and Utter Bullshit.

If the story itself is so easy to discredit after ten minutes of Googling, why is it being passed around?

Here’s the thing:

We are much less likely to give it the scrutiny it deserves when it reinforces our preconceived notions about how the world works.

This convenient little parable fits right into some of our current cultural narratives:

The actual callousness of “liberals” who proclaim to care…

The moral bankruptcy of the media…

But even if you somehow managed to never give in to your own biases…

(By the way, if you are nodding your head right now and thinking that, yes, “they” often fall prey to cognitive biases, I have bad news for you: you’re absolutely, 100% just as guilty of it as “they” are)

…You don’t have ten minutes to Google every cockamamie “fact” that crosses your Twitter feed.

There are people out there right now doing their damndest to get you riled up, angry, upset, to get you to tune out, or stay home, or shut off – and they couldn’t give two shits if a story isn’t exactly “true” or not.

I haven’t even mentioned the people that aren’t aware they’re doing this, the people blinded by their own incentives.

(After all, clicks on the internet mean dollars, and nothing gets clicks like strong emotional reactions.

All online content creators are incentivized to get you mad as hell, or sad, or horny, or some unholy combination of the three ).

Poor Kevin Carter – this man battled mental illness and put his life on the line to bring the plight of the poor and starving to the world…

Just to have his good name torn to pieces by internet trolls who can’t be bothered to spend five minutes on a simple Google search!

….But.

Of course, that’s a narrative, too.

And this, my friend, leads us towards an incomplete solution – but perhaps a useful one.

Since we don’t have time to engage in endless internet sleuthing, let’s turn instead to heuristics:

Handy rules of thumb we can use to decide if something deserves a second pass or not.

I call this one the “Just Perfect” Rule:

If a story is “just perfect,” it almost certainly isn’t true.

When we a say a story is “perfect,” what do we really mean?

We mean it felt right.

We mean it worked out in a such a way that delighted us, or surprised us, or shocked us.

It means we enjoyed the narrative; that we got wrapped up in the story.

But reality isn’t a story.

Reality doesn’t follow a narrative structure.

Reality is messy, and complicated, and endless…

Without borders, without boundaries, full of ambiguities, chaos, noise…

Reality is natural.

Narratives are man-made.

Examine any historical event that you think you understand – the Boston Tea Party, the War of the Roses, the birth of Islam…

And the deeper you get, and the more you learn…

The less sense it will make.

You’ll discover countless counter-evidence and facts that don’t fit and confused timelines and people acting “out of character.”

This is because to create any narrative – be it historical, or social, or personal – we must first sand down the edges of reality.

Remove the chaos.

Turn down the noise.

Simplify the plot.

We remove some pieces that “don’t seem to fit.”

We add a few flourishes that “enhance the effect.”

Sand down enough edges…

Remove enough noise…

And sooner or later, you can fashion a story that “makes sense.”

That conforms to our expectations.

But behind every story, there is a guiding hand.

A playwright.

An author.

And every author writes with a purpose:

To persuade, or cajole, or to confuse.

The problem with the internet is that in all it’s chaos, it’s very easy to miss the narratives…

And mistake them for reality.

So the next time you find yourself immersed in something that seems too good to be true, too perfect, too chef’s kiss….

Ask yourself:

“Is this real?

Or is it Just Perfect?”

Yours,

Dan


Something Cool To Read:

A wonderful Twitter thread about Outsider Art (or “art brut”). This account (@PulpLibrarian) is great.

I’m enjoying Twitter very much – but trying to use it more as a search engine. Type in any question and it’s a fabulous way of finding any number of interesting jumping-off points.

Slack In The Rope


Is there slack in my rope?

Here’s something that is sometimes hard to remember:

Maximal is not optimal.

Imagine, if you will, a highway.

Really picture the flow of cars down this highway…

Fast ones, slow ones, tractor trailer trucks, sedans…

All speeding along.

If we’re checking out this highway in the early afternoon, we might see a smattering of cars.

Not too many, everyone moving at their own pace, perfectly content.

This highway is not at capacity.

We are not maximizing the number of cars on the highway, despite how happy everyone is.

Now, imagine we come back and check out this highway in the middle of rush hour.

A very different picture:

Cars stuck in gridlock, beeping and honking, crawling along.

No one’s particularly happy. In fact, scowls are the order of the day.

In this case, we are maximizing the number of cars on the highway…

But we still aren’t at optimal capacity, because no one’s going anywhere.

In both instances, the highway’s throughput – the rate at which cars get to where they want to go – is lower than it should be.

In the early afternoon, throughput is down because the number of cars is too low.

During rush hour, the number of cars is way up – but throughput is still down, due to congestion.

Thus:

Maximal is not optimal.

Let’s put this another way:

Any system that is operating at maximum capacity is not operating at it’s best.

This is a hard one to swallow.

Imagine your calendar.

Let’s say I want to optimize your productivity – help you get as much done as you can within the allotted time.

One approach might be to maximize the amount of tasks you do.

I could fill up every available moment of your schedule. Every single white space on your calendar, filled up.

By doing so, I’m guaranteeing you will complete the most tasks possible…

Right?

Unfortunately (or fortunately, if you care at all about quality of life), this is not the case.

Because as the week goes on, you will become more and more burnt out…

More and more tired…

More and more stressed…

And your productivity will decline.

Pretty soon, you’ll be lucky if you’re staying upright at your desk, much less getting anything done.

Maximal is not optimal.

Adding any more tasks to your schedule results in diminishing returns – a reduction of throughput.

So, very often, when I work with people who want to improve their productivity, I achieve almost immediate results by…

Taking things off their calendar.

Just like the highway has the optimal throughput by finding the sweet spot between more cars and less cars…

We find the sweet spot in our work by balancing more with less, and work with rest.

One final metaphor:

Imagine you are climbing a mountain.

It’s steep. You’re miles up.

Everywhere around you is wind, and jagged rocks, and ice, and death.

You scan for the next hand hold; you can feel the strain in your forearm.

Your muscles are tiring. They’re screaming as the lactic acid builds, and builds, your entire bodyweight balanced on a few tiny fingertips…

But you see noting.

No hold.

No crevice.

A dead end.

And at that very moment of realization, you feel your fingertips slip away…

And the mountain begins to recede into the sky.

You are falling.

Certainly to your death, were it not for…

The rope.

The rope you tied around your waist.

Ask yourself now, as you fall…

Ask yourself the only question that matters:

Is there slack in my rope?

Newer posts »

© 2025 No Less Than.

Theme by Anders NorenUp ↑